I was chatting with Mike Whaling yesterday, and we both agreed there are definitely some quick wins out there to help optimize your brand, stores, properties, etc. online.  It can be time consuming, but claiming your businesses pages on Google, Bing, Yelp!, etc. can be quick ways to get some SEO juice for your websites [...]

I’ve dodged this, and played along responding the best I can to reviews as a regular user.  I think it’s time to take the next step.  Check out what they sent me in regards to Bulk Registration and what you get.  So … what do you think?  If you can’t beat ‘em, join ‘em??? ———————————————- [...]

How are you going to treat your customers online from today forward?  This isn’t a surface question.  I hope you think long and hard about this.

We all make mistakes.  Online, it seems, it’s easier than ever to point out those mistakes.  Whether it be through posting a review or just commenting on a post, with just a few keystrokes we have the ability to make someone’s mistake public.  This can definitely be frustrating to the person or business making the [...]