Tag archive for "Customer Service"


Written Posts

Why would you leave money on the table?

6 Comments 23 March 2011

On Tuesday, Eric Brown wrote a post over on the Multi-Housing News blog entitled¬†Why Are You Poking Your Best Customers in the Eye? Eric and I don’t see eye to eye on a few things, but I believe, in general, we enjoy the banter between one another. ¬†While I appreciate his customer first philosophy, I […]

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Written Posts

HP just made my day!

No Comments 30 March 2010

My battery crapped out last week right during the Optimization Summit. Thankfully my laptop would still work if plugged in. So yesterday I sent a service request into HP letting them know of the issue and asking what the next steps are. No questions asked or back and forth wanting to know more details here’s […]

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